Telepon & Video Call: "Can You Hear Me?" dan Jurus Anti-Blank
Frasa penting untuk membuka, mengatasi masalah teknis, meminta pengulangan, dan menutup panggilan.
Telepon lebih sulit karena tanpa wajah
Di telepon dan video call, lawan bicara tidak bisa melihat gestur. Karena itu, penutur bahasa Inggris memakai kalimat standar yang bisa kamu hafalkan. Setelah hafal, kamu tidak perlu berpikir keras.
Membuka panggilan
| Situasi | Kalimat |
|---|---|
| Menjawab telepon | Hello, this is Sari speaking. How can I help you? |
| Menelepon | Hello, this is Sari from ABC. May I speak to Mr. Lee, please? |
| Meeting online | Hi everyone. Can you hear me? / Can you see my screen? |
Masalah teknis (jurus penyelamat)
- You're on mute. (Mikrofonmu mati.)
- I can't hear you. / The sound is breaking up. (Suaranya putus-putus.)
- Your connection is unstable. Could you turn off your camera?
- Let me share my screen. / Could you share your screen?
- Sorry, I lost you for a moment. Could you repeat that?
Menahan & mengalihkan
| Situasi | Kalimat |
|---|---|
| Butuh waktu berpikir | Let me think for a moment. / Give me a second. |
| Tidak tahu jawaban | I'll check and get back to you. |
| Pindah ke topik lain | Moving on to the next point… |
| Orang yang dicari tidak ada | Could I take a message? / I'll call back later. |
Mengeja agar tidak salah dengar
Di telepon, eja nama dengan alfabet fonetik sederhana: A as in Alpha, B as in Bravo, S as in Sierra. Alamat email: "sari at gmail dot com" (@ = at, . = dot, _ = underscore, - = dash).
Menutup panggilan
Thank you for your time. I'll send a summary by email.
Have a great day! Bye!